The following is a chronology of Harris Miller’s lying, double-dealing and betrayal of the American people.  It should be noted that some of the links are stale, but they are being provided anyway as the source.  Keep in mind that he was working the backdoor with India since 1996 or before to establish the export market for the U.S. Technology sector.  Except for an occasional comment in brackets, all text are excerpts from the articles listed in the footnotes and hyperlinked in the title: 


May 1997


Under the banner of WITSA, Miller asked “President Clinton to use his "bully pulpit" to persuade U.S. industry and government agencies to take a leadership role on the year 2000 problem. The request comes from the World Information Technology and Services Association (WITSA), a consortium of 25 information technology industry associations worldwide. WITSA described the year 2000 problem as the single biggest challenge facing the global information technology industry. "In an increasingly interdependent world, failure to address this problem internationally poses a serious threat to the U.S. and global economies”[i]


April 1998


Miller testifies to Congress regarding the ‘shortage’ of high tech workers[ii]


May 1998


Worker Shortage "This is not unexpected given that the economy has created all these new [professional] jobs," said Harris Miller, president of the Information Technology Association of America (ITAA) in Arlington, Va. Still, Miller and others said they are concerned that this latest development will make it even harder for companies to fill high-tech jobs. A January study of 1,500 companies by the ITAA showed that there are now about 346,000 open information systems jobs. In the next decade, the U.S. Department of Labor estimates that another 1.3 million workers will be needed to fill new high-tech jobs.[iii]


February 1999


Looking to the Future "I estimate it will take five to 15 years for the IT labor supply in this country to adjust," says Harris Miller,

president of the Information Technology Association of America, in Arlington, Va. "As other countries catch up to our level of IT, we will constantly be facing the same staffing challenges."[iv]


March 1999

Senators Hatch, Baucus, and Robb held a press conference with high-tech industry leaders in Washington on Monday, March 22, to announce the introduction of a bill to make permanent the existing research and development tax credit.


"U.S. businesses rely on the credit to develop their products in the U.S. rather than overseas, by helping to offset higher labor costs. American jobs and our long-term competitiveness are at stake," said Harris Miller, ITAA President. "By making the credit permanent, business decision-makers will be able to rely on its availability in forming their long-term corporate R&D programs. We applaud Senators Hatch and Baucus for taking this important step toward encouraging long-term business investment."


"Long-term research is an investment in America, and an investment in our future," said John Doerr in a statement released at the event. "It was the hard work and foresighted research of the past that made possible the breathtaking technological gains of today's new economy. And just as assuredly, it is the work of today that will enable advances in the next millennium. It is in everyone's interest to support long term research, and that is why TechNet enthusiastically endorses the Hatch-Baucus legislation." Doerr is a partner in Kleiner Perkins, a venture capital firm specializing in high tech and biotech companies. [v]  [ Note: Doerr and Frank Quattrone were the main players behind the dot.com boom ]


1999 - News from India


Until 1998, the United States had an annual cap of 65,000 H1-Bs, but Congress increased the number to 115,000 for 1999 and 2000. In 2001, the number of H1-Bs is scheduled to drop to 107,500. The cap is set to return to 65,000 in 2002, but industry groups like the Information Technology Association of America are lobbying for more H1-Bs. "We're so far from the equilibrium of the labor market that it's hard to know how much we'll need (H1-Bs), or how long (the demand will) last," said Harris Miller, president of Information Technology Association of America in Washington, D.C. "Every indication is that the demand will grow faster than the supply side." Most workers go to the United States on temporary visas, leaving Indian officials with the expectation they'll return one day to help fuel their own high-tech revolution. "I think there's an increasing trend of people going back to India," Sharma said. "There's also the liberalization of the whole economy. There has been a slow elimination of (the government's) licensing systems, and the old world socialist economics are transforming into market economies." The trend has encouraged more workers to return in recent years, Stanford economist Dossani said.[vi]


February 2000


Welcome to the New Economy [February 2000 was the month that the tech bubble burst.  Coincidence that this article would begin with ‘welcome to the new economy?] The topic of conversation underscores Washington's enchantment with the Web and the growing influence of high tech on the 2000 presidential race. The star power of dot-coms and their cash-rich executives has the four major candidates--Gore, Texas Gov. George W. Bush, Sen. John McCain (R-Ariz.) and former Sen. Bill Bradley (D-N.J.)--bending over backwards to secure endorsements and contributions.


"High tech, specifically the Net, will be the front-and-center issue of the 21st century," says Harris Miller, president of the Information Technology Association of America in Washington, D.C., which represents 11,000 companies. "It is paramount for any serious politician to stake a leadership role."[vii]



May 2000


"I think at the end of the day, only members of the flat-earth society will maintain there is not a shortage of IT workers," says Harris Miller , president of the ITAA. Miller, a veteran Washington lobbyist before he joined the association, dismissed arguments by critics of H-1B that the tech labor shortage is caused by employers unwilling to train U.S. tech workers, particularly older ones. Says Miller, "I think that's a myth that three unemployed programmers have generated [themselves]."[viii]


September 2000


Debate - Should the H-1B visa cap be raised?  Harris Miller: The U.S. is undergoing an Internet revolution, which has created an extraordinarily rapid demand for IT skills. There are currently 845,000* vacancies for IT workers in this country. We need to bridge the skills gap through this adjustment period while we revamp education and training programs, and one way to do so is to bring in more skilled foreign workers.


The H-1B visa cap has so far proved inadequate. This year, we ran out of available H-1B visas in March. If Congress fails to extend the cap, the losers will be U.S. companies and U.S. workers, because companies will start taking projects offshore.[ix]

March 2001 - News from India


BANGALORE, India—The slumping U.S. economy and the resulting decline in applications for U.S. high-tech visas this year pose an immediate threat to the job prospects of many Indian software engineers, an industry group said.

Speaking here during a weeklong visit, Harris Miller, president of the Information Technology Association (ITAA; Arlington, Va.), said demand for H-1B visas this year will likely fall short of the 195,000 visa ceiling approved by Congress last year. About 45 percent of H-1B visas are held by Indian software engineers.

In fact, Miller predicted that demand for high-tech visas could drop to less than the 115,000 H-1B visa holders admitted to the United States in 2000.

He cited declining recruitment by U.S. high-tech companies as they seek to cut costs. Many U.S. companies are laying off workers in response to a drop-off in demand this year for telecommunications and computer products.

Following intense lobbying by industry groups, Congress approved legislation in October that increased the number of H-1B visas to 195,000 annually for fiscal 2001-2003. [x]


March 14, 2001

New Delhi: In order to boost trade and co-operation between the IT software and services sector of India and the US, Nasscom has signed a Memorandum of Understanding with the Information Technology Association of America (ITAA).

The initiative has a greater significance as it can help the Indian software companies to fight the US economy slowdown with newer opportunities in US market. "Against the backdrop of slowdown of US economy, the Nasscom-ITAA pact assumes greater significance, as it would try to bring new opportunities of business to IT industries of both countries," said Mr Dewang Mehta, president, Nasscom. Mr Mehta was speaking on the occasion of signing the memorandum with Mr Harris N Miller, President, ITAA here today.

According to Mr Mehta, Nasscom and ITAA have been working very closely together for the last five years and have now decided to formalise this agreement. Mr Mehta said that the pact will facilitate a lot of new initiatives such as road shows in US by Indian companies to explore new markets and opportunities, sharing of research information,, web linkages between the industry players of the two countries and joint efforts for policy initiatives such as lowering down of non tariff trade barriers. Mr Miller said, "The emphasis of this MoU will be on software, IT services, Internet, e-commerce, m-commerce, ASP, communication software, e-security, e-government and IT enabled services." [xi]

[As mentioned above, poor Mr. Mehta had an unexpected heart attack the following month while on a visit to Australia.  He was only 38 years old.]


March 15, 2001


Harris N  Miller, President, ITAA, the ‘big brother’ of Dewang Mehta, was in Bangalore to talk to IT companies here about the slowdown of the US economy.Harry Miller is serving as the President of the Information technology association of America (ITAA) and also World Information Technology and Services (WITSA).

Miller: ITAA was founded in 1961. We recently celebrated the 40th anniversary. ITAA has 26,000 member companies. We have all types of companies – big players like IBM, Microsoft, AOL, Time Warner and also many start-ups. ITAA is involved in formulating all aspects of public policy issues related to IT at Washington DC. It also works internationally with organisations such as Nasscom and CII here in India. ITAA is also involved in educating its members on current market trends and provide them networking opportunities in order to compete with other IT companies. We help them in finding different kinds of customers – government, retail marketplace, financial and services marketplace and telecom marketplace.


indiamarkets: Has your trip to India been sponsored just to bring in confidence among the IT companies here in India?
Miller: Satyam wanted me to get a first hand view of the growing IT industry in India. I have heard and read a lot about the Indian IT industry, but it is quite different when you see it. [ BUSTED - caught in a lie.  Dewang Mehta said that he had been working with Harris Miller for five years prior]. My trip to India was planned about six months back. That was when the US slowdown began. It was only when I came closer to the event, I realized that people wanted to know on what’s happening in the US and its impact on Indian operations. [xii]

March 28, 2001


Software deal - During his visit, Miller signed an agreement between the ITAA and India's National Association of Software and Service Companies (Nasscom). The deal seeks to bring opportunities to India despite the slowdown in U.S. business. Nasscom will hold a series of road shows in the United States designed to convince more U.S. companies to outsource software development projects to Indian companies.

The effects of the U.S. slump will be felt most keenly here by the "body shops" that send Indian software engineers abroad on visas, Miller said. Software professionals sent to the United States by such businesses are paid in India at local wages.

If the dip becomes a full-fledged recession, Miller said, it would be difficult to convince U.S. lawmakers to sustain the number of annual H-1B visas at 195,000. He predicted the H-1B visa ceiling could return 65,000 visas in 2004.

Still, Miller said the slowdown could have a positive effect by steadying the unbalanced supply-and-demand gap for information technology professionals in the United States. The ITAA represents about 26,000 companies in the U.S. high-technology sector.[xiii]


April 2001


A soured U.S. economic climate has created a drastic change in the country's recruitment of foreign technology talent…. Over the past three years, the ceiling on H-1B visas has more than doubled as companies and industry groups pushed the government to use foreign workers as a way to solve the technology labor crisis in the United States. After heated pressure, Congress raised the number of H-1B visas available to workers from its standard limit of 65,000 to 115,000 in the last two years and then to 195,000 this year.

The ITAA was one of the leading advocates of raising the H-1B visa limits, and thinks the slowdown only proves its case against staunch objectors to its lobbying efforts.

Harris sees the visas as any another type of contract. Workers come here for a set amount of time to do specific projects. Pushing for them to stay now could undermine the agreement that the ITAA and others made with Congress when trying to up the visa total in the first place.

While the U.S. may lose out by watching some of its recruited talent return home, Harris is bullish on what the country has done to train its own workers. Four-year universities, community colleges, and vendor-run academies have all gonee a long to way help solve the labor shortage, especially when a struggling economy calls for less workers.

Additionally, the return of H-1B workers to their native lands could help the U.S. in the long run, Harris argued. Workers returning to India, for example, could use experience gained in the U.S. to form companies that boost technology in their home country and also use contacts made in the U.S. to form powerful, global partnerships.

A stronger technology economy in India can increase the consumption of U.S. products, leading to more jobs for workers here. Harris visited India recently and recalled warehouses packed full with computers made by Austin, Texas-based Dell.

"Losing the talent is a mixed blessing that may work out for U.S. companies," Harris said. "They can increasingly become our customers, which means there will be someone in Austin who can get a job out of the deal."[xiv]


April 2001

“Immigration service shows big companies, not dot-coms, are largest users”

Applications for H-1B visas in February were down roughly 50% from the same month last year, in sharp contrast to expectations by IT leaders and the U.S. Congress. Statistics released by the Immigration and Naturalization Service show there were 16,000 filings for H-1B visas in February, compared with 32,000 in February 2000.

But a spokeswoman for the INS cautions against reading too much into that figure. "It can be deceptive," she says, unless the sharp increase in applications by employers in December--the last month when the fee was $500 per H-1B employee--is taken into account.

The demise of many dot-coms doesn't appear to be having a major effect on the program. Most of the top 100 companies using H-1B visas are major companies, according to the INS. The top six are Cisco, Intel, Mastech, Microsoft, Motorola, and Oracle. Others include IT-heavy consulting firms such as KPMG and PricewaterhouseCoopers.

Harris Miller, president of the Information Technology Association of America, an IT trade organization, favors increasing H-1B visas. He argues that business demand this year will exceed the previous 115,000 limit, making last year's cap increase to 195,000 necessary.[xv]

June 2001

ITAA sponsors a conference to promote outsourcing.


Mr. Pramod Mahajan, Minister of Parliamentary Affairs and Information Technology made a huge impact on the 150-strong U.S. Corporate IT CEOs in his Keynote Address to the Information Technology Association of America (ITAA) Annual Convention in Orlando yesterday…. Mr. Pramod Mahajan’s address was heard with rapt attention as he advocated an aggressive business strategy of outsourcing from Indian IT companies so that U.S. IT companies could overcome the US slowdown and remain competitive…. The IT Minister outlined 8 key reasons for U.S. IT companies to operate in India. 


Mr. Harris Miller, President, ITAA gave the packed hall a feedback on ITAA’s visit to India, an understanding of the extremely positive IT infrastructure and that US and Indian IT companies could work together to huge competitive advantage.


In a tribute to Mr. Pramod Mahajan, the ITAA President said that "the U.S. IT Industry would like to clone him for the USA".[xvi]



July 2002


News from India.  Software companies looking for greener pastures are turning to the red, white and blue.

Whether out of heartfelt patriotism in the wake of Sept. 11 or the desire to tap into the nearly $38 billion budgeted for homeland security spending in 2003, many information technology companies that previously paid little attention to government contracts are now going to great lengths to attract government business.

The avid response of the IT industry to Sept. 11 coincides with one of the worst markets for computer hardware and software in recent memory. In the shadow of recession, businesses have slashed budgets for computers, software and other operational equipment. As a result, the revenue and stock prices of many software companies have plunged over the last year.

But government spending remains a bright spot. Even before Sept. 11, federal, state and local government spending on IT products constituted as much as $150 billion annually, or 20 percent of IT industry sales collectively, said Harris Miller, president of the Information Technology Association of America, an IT trade group in Arlington, Va.

Patriotic fervor runs high at Siebel, which draped a nine-story-high American flag from its office in Emeryville, Calif., in the wake of the World Trade Center and Pentagon attacks. Chief Executive Tom Siebel has advocated the marriage of technology and homeland security needs at numerous conferences and before a congressional committee. At one point the company ran full-page newspaper ads asking, "Who are the Mohammed Attas of tomorrow?" next to a photo of the alleged ringleader of the Sept. 11. hijackings….

Siebel's Malden denied that, saying they've put their "best and brightest" employees on homeland security, now considered the company's top priority.

"We're not doing it for the money," he said. There are no revenue targets for his unit, he said, and success would be defined in terms of stopping terrorist incidents. "The driving and motivating factor is doing something incredibly important." [xvii]

May 2003

Demand for IT positions will stay stable or decline during the next 12 months, according to the Information Technology Association of America

Technology job hunters will find slim pickings for at least another year, according to a new survey released Monday.

Demand for information technology positions ranging from software programmers to network engineers will hold steady or decline in the next 12 months, according to a telephone poll of 400 hiring managers by the Arlington, Va.-based Information Technology Association of America.

"The fact that firms have dramatically scaled back ... may indicate that they are properly staffed to handle existing and new business," ITAA President Harris N. Miller said.

The survey found there are about 493,000 unfilled technology jobs in the United States, down from 1.6 million open positions at the start of 2000. The United States has about 10.3 million technology jobs.

The tight market for technology jobs comes as hundreds of American companies outsource positions to smaller engineering and programming firms in India, China, Russia and other countries with inexpensive labor forces.

Nearly one in four large technology companies surveyed said they had already outsourced technology work to foreign countries, and an additional 15 percent of large technology companies said they were considering a similar move within the next year. [xviii]



Sept 2003


Republicans and Democrats alike are trekking to Silicon Valley to scoop up campaign money, capitalizing on a trend of evenhanded political giving that high-tech leaders predict will not soon end.


"There's almost never an issue where the IT industry comes in and says the Democrats are right and the Republicans are wrong, or vice versa," said Harris Miller, president of the Information Technology Association of America.

"That doesn't make either party very happy. Both sides work very hard to try to convince me, to convince us, to convince our members, that they're the right party for the Internet age," Miller said.

From January through June, individuals and political action committees in high-tech gave at least $1.8 million to Republicans and $1.6 million to Democrats on the federal level. That's according to figures compiled by two groups that track campaign finance, the Center for Responsive Politics and PoliticalMoneyLine.


During the same period in the 2001-02 election cycle, before companies themselves were banned from contributing, those involved in high-tech gave at least $3.2 million to Republicans and $2.8 million to Democrats.

 Further illustrating the divided leanings, venture capitalist John Doerr, co-founder of group of high-tech executives that throws fund-raisers, has endorsed Democratic Sen. Joe Lieberman of Connecticut in the presidential race. Fellow TechNet founder E. Floyd Kvamme backs President Bush, who has named Kvamme by him to a technology advisory council.

Cisco Systems chief executive John Chambers is a staunch GOP donor. Propel Software CEO Steve Kirsch is a prolific Democratic giver.

"We have no intention of losing our bipartisan status," said Donnie Fowler, vice president of Democratic outreach for TechNet, which also has a GOP wing. "Candidates of both parties are coming through Silicon Valley, so that must mean they both feel like they can get activists to participate in their campaigns, to give money."


"I don't think either party has a real feel for the threat to the U.S. high-tech industry from what's going on in Asia," he said. "I think they are both perhaps a little bit overly content with our current position and don't recognize the fact that the Indians and the Chinese are now in the game."


Barrett said the government was putting too many obstacles in the industry's way, such as export controls and proposals to require the deduction of stock-option expenses from corporate earnings.

Miller, of the Information Technology Association, said his industry is not as politically active as it should be, in part because it is unregulated and relatively young. Many see no need to "play the inside-the-beltway game," he said.

"I hope we learn before some crisis occurs and we have to do it," Miller said.



September 2003


News from India - Anti-outsourcing bill in USA on cards  Bills banning information technology outsourcing from India and other countries can be reintroduced by some states in the USA as joblessness continues to rise in the world’s biggest economy despite signs of recovery.

“Although none of the legislations introduced in several states to prohibit state IT contracts and work being awarded to offshore companies have been passed, the Bills are expected to reappear during the current election year given the hemorrhaging of jobs in the USA,” Information Technology Association of America (ITAA) President, Mr Harris Miller, said at a conference.

Earlier this year, four US states — New Jersey, Maryland, Connecticut and Washington — were considering legislation for stopping the outsourcing of IT work.

The issue of outsourcing of IT contracts and jobs to countries is now moving from the states to the Bush administration and the Congress in view of the rising joblessness.

According to the latest economic estimates, a vast majority of the 2.7 million jobs lost since the 2001 recession began were the result of permanent changes in the US economy. In August 2003 alone, more than 90,000 jobs were lost.

What started off as a value-added service, outsourcing now is being viewed unfavourably because of the economic situation and resultant job losses, said TCS America President Arup Gupta.

In India, the outsourcing sector is projected to surge by 55 per cent this fiscal. Commerce and Industry Minister Arun Jaitley has said the attempts to ban IT outsourcing from other countries amounted to a denial of market access.[xx]



October 2003


Every company providing information technology outsourcing services is being asked by clients how they can substantially reduce costs by shifting work offshore, says William Sweeney, vice president of global government affairs with EDS. "In the commercial sector, if you’re a major [IT service provider] and you’re talking to a major customer about a possible client engagement, if you do not have an offshore component, do not even talk to them anymore," he told a recent press gathering in Washington, D.C. "It’s changed dramatically. They’ve almost come to expect that to be price competitive -- and with the customer in the driver’s seat setting prices for their services -- you have to have an offshore component."

Shifting high-tech service jobs offshore is a trend that is accelerating, says Arup Gupta, president of TCS America, an IT services firm based in India. "In a very serious, competitive environment, companies have to concentrate on their core competency and they want to outsource everything and reduce cost and therefore we are seeing the trend toward offshore outsourcing increasing," he says.

Information Technology Association of America (ITAA) president Harris Miller thinks its less of a problem than people are making it out to be. His association is working hard to derail legislative fixes that require government agencies to award IT contracts only to American companies.

American IT workers should not be paranoid about losing their jobs to cheap offshore rivals, Harris said in response to a question from Manufacturing & Technology News. The high-tech industry is simply in an economic slump and when demand accelerates for products and services, employment will follow thereafter.

"I describe this as a perfect storm," says Miller. The end of the Y2K spending spree, the dot-com collapse and the softening of the global IT market have all conspired against the U.S. information technology workforce. "This is a short-term blip," he says.  [Close your eyes for a second, while I release some tension…… HARRIS MILLER IS A LYING SACK OF SHIT SCUM TRAITOR!   …. ok.. you can open them now]

The Information Technology Association of America is also lobbying at the state level to defeat legislation that prohibits the "offshore" outsourcing of government IT contracts. "The reason we don’t want to see legislation prohibiting states from sending work offshore is it hurts our efforts as an association representing American companies to convince countries around the world to open competition to allow EDS, Oracle, Accenture, IBM or Microsoft to win contracts," Harris explained. "We can’t turn to the rest of the world and say open your markets and then turn around and say if your country wants to send companies here we’re not going to allow that to happen."[xxi]


October 2003


Featuring Dan Griswold, Associate Director, Center for Trade Policy Studies, Cato Institute; and Harris Miller, President, Information Technology Association of America.

“Many people fear that we are losing manufacturing and even white-collar, information-technology jobs to low-wage workers in developing countries such as India and China. In Congress proposals exist to restrict trade with China or to make it more difficult for U.S. companies to outsource or hire foreign-born workers. Are those fears justified, or is flexibility in the location of manufacturing and information jobs essential for American companies to remain competitive in a global economy? Come hear two experts discuss the surprising facts about the trade, investment, and employment trends that are reshaping the U.S. economy.” [xxii]

This page contains a video presentation by Griswold and Miller.



October 2003

Manzullo hearing with testimony from Harris Miller  But Harris Miller, the ITAA president, was sceptical that legislation would solve the problem. 

"ITAA believes that the US cannot legislate or regulate its way out of this perplexing situation," he said in his written testimony. "At the same time, to do nothing ... is to risk an ever-increasing number of knowledge-worker jobs disappearing overseas."  Miller advocated "detailed analysis of the situation, examination of various policy and programmatic approaches to address identified challenges, and a plan of action to implement critical policies and programmes." [xxiii] Miller said "We also need an increased spending by the federal government on Information Technology and R&D."
   [Refer back to the beginning when Miller successfully lobbied for a permanent tax credit for technology firms for R & D.  Now he wants the government to just pay for it. ]

October 2003

American IT executives say the money saved through outsourcing will mean more domestic jobs - provided demand for tech products remains strong.

The loss of US jobs due to a shift of information technology work overseas maybe be painful for American workers now, but the discomfort is only temporary, according to a panel of information technology executives gathered on Tuesday.


Executives from Borland Software, BearingPoint and Infosys, and an official from the US Department of Commerce expressed confidence that US companies will eventually reinvest money saved from farming out IT tasks to foreign workers, and expand operations at home. That, in turn, will lead to American job growth down the road, the panelists agreed.

"We need to keep an eye on long-term growth and not take a short-term protectionist approach," said Chris Israel, deputy assistant secretary for technology policy at the Commerce Department, explaining why the Bush administration opposes tariffs and other policies that would discourage the outsourcing trend.

And because the aging baby boomer generation is nearing retirement, the United States may be headed for another work force shortage, said William Miller, professor emeritus at Stanford University and chairman of Borland Software. In the meantime, displaced IT workers should get training and be willing to relocate to find new jobs, he said.

"People have to be prepared to move," Miller said. "That will be one of the requirements of the work force in the future; people must be willing to move where the jobs are."

While the panelists defended the merits of offshore outsourcing, they acknowledged some troubling problems. One is whether foreign companies and workers can be trusted with intellectual property and other sensitive information handed over to them by US clients. Companies in India generally operate under strict confidentiality rules, said Harris Miller, president of the Information Technology Association of America, the trade group that organised Tuesday's panel. But in China, where intellectual property disputes have been more common, it's a bigger concern, he said.

Another question is whether American workers will keep pace in the global market for IT skills, especially at their relatively premium wages. Stanford's Miller noted that technology and science graduate programs at the country's most prestigious universities are increasingly populated by foreign-born students. [xxiv]


November 2003


Harris N. Miller is the president of Information Technology Association of America (ITAA) — the largest and oldest IT trade association — representing over 500 leading software, services, Internet, telecommunications, electronic commerce and systems integration companies. While Miller is a strong protagonist of international competition for American companies, he feels that the only way for India to fight the protectionist wave in America is by showing more flexibility towards free trade. Excerpts from an interview with Prerna K. Mishra.


With what appears to be the permanent loss of many US manufacturing jobs to lower cost countries, prophets of doom are predicting a similar fate for the US IT industry and information technology workers.

But ITAA does not agree and sees a strong future for the US IT industry, notwithstanding increased offshore competition.

What is your association doing to clear the perception and the tension surrounding the movement?

For many years, ITAA has been the nation’s leading trade association in the US federal, state, and local marketplace. In this capacity, ITAA has helped lawmakers and government officials understand the benefits of offshore competition.

We have conducted a series of press outreach events. I have testified before Congress. And we are conducting other studies and activities.

A vocal minority of politicians is arguing for protectionist measures. They are asking for restrictions on business immigration, “Buy American” provision, restrictions on offshore outsourcing. According to them, these are the most effective ways of fending off the job loss threat.

But responsible elected officials look to industries and industry trade groups such as Information Technology Association of America as the first line of defence in addressing market challenges such as international competition.  [xxv]




November 2003


The Information Technology Association of America has called for India to be the voice of developing nations after having emerged as a leader in the IT sector.

While the Indian government is unhappy about US policies on agriculture and steel, the ITAA has expressed happiness over the fact that India is taking quick measures to address the problems of its future -- information technology.

Addressing CEOs from various well-known companies, Harris N Miller, president of the ITAA said, "We do not advocate India offshoring. Instead, we, along with our friends from Nasscom are looking towards a global economy."

Miller said not more than 7 to 9 per cent of all IT jobs would move out of the US in the next 10-15 years.

"Even the most optimistic people on outsourcing believe that not more than 7 to 9 per cent of all IT jobs will move out of the US. It (all jobs) can't move outside the US, because there are many issues for it," he said. He said much of the downturn in US economy was a result of its arrogance.

"Just as Detroit made the mistake of ignoring Japanese cars, US IT companies felt that they were the only players in the late 90s. At around the same time, India was going thorough an astronomical change with names like Wipro, TCS and Infosys leading the bandwagon. US was not paying attention while countries like India, Ireland, South America, Canada, Malaysia, Singapore and Philippines were emerging as the IT hotspots." [xxvi] 

[Of course we didn’t know we had a traitor like Harris Miller working against the United States - assisting to build up the capabilities of a foreign competitor while at the same time, lobbying for legislation to weaken the U.S. market]


November 2003

News from India.  The US Congress has commissioned the General Accounting Office and the Information Technology Association of America (ITAA) to study how many jobs may be affected by offshoring and its report is due soon. Mr Harris Miller, President of the ITAA, who was in India recently, feels that only 7-9 per cent of all IT jobs will move out of the US in the next 10-15 years. [Congress asks the fox to check and see if the chickens are ok]

The Government [Indian], along with Nasscom, will have to reorient its strategy to handle the offshore outsourcing debate. So far, Nasscom has focussed on cost savings to the US economy as an effective argument favouring offshore outsourcing. But this has clearly not worked while lobbying for retaining the H1B visas at 1,95,000 level.

Instead of harping on this theme of cost savings, Nasscom may to have to shift the focus of the argument to how offshoring will help in improving the competitiveness of the US economy in different sectors and create new jobs. In addition, it needs to be reinforced that the offshoring process will also free up resources and management attention to concentrate on high level innovative technology jobs. [xxvii]


November 2003

Joblessness among tech workers in the U.S. is stubbornly high. Meanwhile, U.S. firms are exporting tech jobs to low-cost India. As an election nears, American politicians see votes in complaining about offshore outsourcing. In mid-September, technology workers staged a protest at a San Francisco conference promoting offshore outsourcing of service jobs to countries like India. The protesters were backed by a unit of one of America's most powerful unions, the Communications Workers of America….

These sentiments were bolstered in mid-October when Intel Chairman Andy Grove warned at a software conference that a huge number of IT jobs could move from America to countries like India and China in the next decade. The hi-tech pioneer added that his California-based semiconductor manufacturing firm had "no choice" but to continue sending work offshore because of rising costs and the pressure to increase productivity…

Some industry insiders blame at least part of the unemployment problem on the U.S. programme of granting temporary work visas to hi-tech workers from India. Ron Hira of the Institute of Electrical and Electronics Engineers told the October 20 hearing that many of those who come to the U.S. under this visa scheme go home to set up or work for companies that compete with American companies. He called the visas for these workers "a subsidy promoting the movement of American jobs overseas."

"Am I concerned that the U.S. information-technology industry will end up in India over the next year?" asks Harris Miller, who heads the Information Technology Association of America that includes America's leading multinationals. "That's rubbish. Only about 6%-8% of the all information-technology outsourcing will move offshore. Now it's only 2%."

Miller argues that the best way to protect U.S. jobs is to promote free trade. He believes that there are steps the U.S. government could take to bolster job growth, including such measures as establishing a tax credit for companies that engage in research and development. Miller also says that the current surplus of hi-tech workers in the U.S. will dissipate as the baby-boomer generation retires.[xxviii]


November 2003

Interview with Harris Miller


What is your role in the US?
The role of IT in the US is to stop bad things from happening. We want to stop governments from imposing restrictions on work going offshore, stop there being additional restrictions on immigration. If the opponents define the debate as a win-lose situation, that if the Indian industry grows, the US industry falls, then we, the US and the Indian industry, are all in trouble. If we define the debate in the US and in India as a win-win and be mutually together then the opponents are going to fall by the wayside [He means American workers].


It has been said that it is necessary to seek a far higher level of political support on the issue in the US than available so far.
Even the strongest supporter of globalisation in the US Congress is not a strong supporter when unemployment is 7 or 8 percent in his Congressional district. The ITAA and its member companies who support globalisation don't support offshoring. We don't support losing jobs to India. My membership [of ITAA] is US-based.  [See December 2003 article where he tells Shelley Singh that offshoring is the best option for U.S. companies.]


We support fair global competition, we oppose restrictions on it and we have to convince our elected officials day in and day out. My lobbying message is: that's a better model than the restrictionist and protectionist one. And we can give them things to do, like promoting education and training in the US. We've been falling behind in the US on this.[xxix]



November 2003


Offshore, the process by which a well-paying IT job in, say, Dayton, Ohio, becomes a much lower-paying IT job in Bangalore, India, has been spreading terror through America's cubicle farms recently. But even as jobs go to India this week, AT&T was the latest big firm to talk of shifting a chunk of its workforce there the Indians are hiring in America.


This month, two Indian conglomerates, the Godrej Group and the Essar Group, each said they were to buy a struggling American call-centre firm. Wipro, an Indian IT services firm, has announced the purchase of two small American consultancies. Scandent, another Indian group with interests in the IT industry, has bought a minority stake in North American Benefits Network, which administers company health and benefits plans. Other firms flush with cash, such as Infosys, a big rival to Wipro, are said to be seeking deals.


At the least, these foreign purchases should help tackle a growing image problem. As Indian firms have sucked jobs out of America, worries have grown in India about a protectionist backlash in Washington, DC.


Indian firms also worry about American government use of data-protection and homeland-security laws to thwart business. Nasscom has retained Hill & Knowlton, a big PR firm, to help manage politics and the press in America and Britain (where offshoring is also a hot issue). Their goal, says Harris Miller of the Information Technology Association of America, an industry lobby group, is to convince Americans that they are not just Indian companies but global firms, with a local face here.[xxx]


December 2003

Harris Miller, president, Information Technology Association of America (ITAA), IT's largest trade association in the US, tells Shelley Singh that offshoring is the best option for the US….[BUSTED - double dealing.  In November 2003, he said that he represents American corporations and they don’t support offshoring]

Question to Miller: You mentioned at the opening that 'Made in China' is fairly accepted in the US. What about 'Made in India'?

India is perceived more as a people trading partner. Most people know only about the Indian IT industry, they do not know about trade. They do not know about other aspects of trade, as to the range of exports to the US and also of exports from the US to India. That is really a marketing issue. India is not seen as a country that imports a lot of products and services from the US.

It is seen as being against free trade. It is perceived as one of the countries that was responsible for stopping the progress at the Cancún WTO. India is not perceived as a country that is in favour of breaking down global barriers. You can't, on the one hand, be part of the global economy getting the high-end, high-tech work and, at the same time, be seen as a country that is still fighting the last trade war - agriculture.[xxxi]


December 2003

The debate has been brewing since a study by Forrester, a research group, in 2002 claimed that 3.3m white-collar American jobs (500,000 of them in IT) would shift offshore to countries such as India by 2015. There has been standing room only at recent presentations of a report by the McKinsey Global Institute suggesting that this process of “offshoring” benefits both the countries involved in it. It is, says the consultants' research arm, a “win-win” formula.

Others are not so sure. Stephen Roach, the chief economist at Morgan Stanley, talks about a “new and powerful global labour arbitrage” that has led to an accelerating transfer of high-wage jobs to India and elsewhere. He reckons this is adding to the bias towards jobless recoveries in western economies. An anonymous e-mailer claiming to represent a group of Boeing engineers is putting it about that Boeing's offshoring of some design engineering work to a new centre in Moscow is causing lay-offs that are cutting “deeply into Boeing's talent pool”. The e-mail also alleges that this is putting “the safety and quality of Boeing airplanes at jeopardy”.

Several American states have moved faster than the federal authorities in trying to halt this “labour arbitrage”. Lawmakers in New Jersey have proposed a bill to stop firms using foreign workers to fulfil state contracts. Public pressure forced the state to bring back a helpline for welfare recipients that had been outsourced to India. For similar reasons, in late November Indiana withdrew from a $15m contract with the American subsidiary of a leading Indian IT outsourcing firm. Governor Joe Kernan said that the contract did not fit with Indiana's “vision” of providing better opportunities to local companies and workers.

Many companies have not yet taken anything like full advantage of offshoring. Harris Miller, president of the Information Technology Association of America (ITAA), a lobby group, says that offshore locations have so far captured just 3-4% of all American companies' outsourcing. The bulk remains onshore in the hands of big firms such as Accenture, CSC, EDS and IBM. A report by Forrester released at the beginning of this week says that 60% of Fortune 1,000 companies are doing nothing, or are only just beginning to investigate the potential of offshoring. Mr Harris says some big companies have told him that up to 40% of their outsourcing business could end up offshore. That suggests the industry still has a long way to grow.[xxxii]


December 2003

Outsourcing to offshoring, it is advantage India


So far 12 per cent of IT and 3 per cent of non-IT companies in the US have outsourced or shifted work; 22 per cent of this was by the big companies. Many more are heading the India way. Reflective of this is the surging exports of software and traditional and non-traditional products. Offshoring would raise exports just as much. Of longer-term significance are research facilities which 100 Fortune 500 companies are setting up with impressive results already in thrust areas.

Companies are thinking of increasing outsourcing apart besides setting up their own offices. According to consulting firm Gartner, such IT services as e-business, automation and manufacturing computer networks are set to grow at 29 per cent and business process outsourcing (BPO)of accounting, pay roll management, checking on insurance claims, engineering and web designs are set to grow at 68 per cent between 2002 and 2007 (both at CAGR — Compound Annual Growth Rate). Another firm, Forrester Research Group, estimates that 4,50,000 computer jobs will move to India in the next 12 years, which is 8 per cent of US' total jobs in the sector. IDC, yet another firm, in collaboration with Assocham, projects that BPO jobs can increase at 32 per cent (CAGR), from 0.15 million to 0.60 million. Finance wise, Gartner estimates India's BPO earnings to grow from $1.2 billion to $13.8 billion.

Addressing Computer Associates in Las Vegas, Mr Henry Kissinger, the legendary Secretary of State of the Nixon era, was "scathing" in his remarks about Americans losing jobs. "Careful thought should be given to prevent this. May be through incentives. Can America can remain a great or a dominant power if it is primarily a service economy?" True, over 70 per cent of Americans are in the service sector but the 23-24 per cent engaged in manufacturing turn out quality goods [23-24 per cent is not true]. The US is the only country that has had a consistently high favourable technological balance of payments [this is no longer true].

Keeping the trade-offs in view, the Information Technology Association of America (ITAA) justified outsourcing and offshoring. The Association argued that the IT industry being global the US should keep in view the changing market conditions and customer expectations. Ignore them, and the country's "long term competitiveness suffers." [Global companies are not American companies so it’s not clear what country he is referring to.] IT companies get 50 per cent or more of their total revenues from overseas markets "for meeting the needs of overseas customers, off shore product development may be required to preserve adequate localisation".

For the same reason, ITAA and its President, Mr Harris Miller, are against "undue restrictions on the issue of visas." The Association criticised the political class for fuelling feelings against outsourcing and offshoring. It clearly felt the four US States contemplating legislation and those advocating restrictions on visas should review their thinking.

At the same time ITAA is all for improving educational and teaching standards within the US [Refer back November 2003 Give them something to do]. Where different countries are trying to out do each other, the basic solution lies in the free movement of capital and personnel. Of importance from India's point is not the setting of more educational institutions but of emphasis on the quality of teaching and training. They have to go up the value chain to retain their present advantage. Indians have to learn new programming techniques and also languages such as German, Japanese, Chinese and so on.[xxxiii]

January 2004

Indian information technology companies with operations in the United States actually are some of the biggest applicants for H-1B visas and are heavy users of L-1 visas, according to a study by Rochester Institute of Technology public policy professor Ron Hira and statistics culled from Securities and Exchange Commission filings.


India-based Wipro, for example, had 850 workers in the United States on H-1B visas and 1,401 employees on L-1 visas as of Sept. 30, 2003, according to a filing with the SEC. Those visa holders made up "the majority of our personnel in the United States," the company said. Wipro applied for 3,120 H-1B visas for the year ended Sept. 30, 2001, Hira found, while by comparison U.S.-based IT services giant Electronic Data Systems asked for 452 of the visas.


H-1B visas are supposed to be gap fillers, allowing companies to find well-educated employees when they run into trouble hiring qualified U.S. workers. Critics have charged, however, that some companies are using them on a constant basis to cut costs. Also, the visas are intended to help U.S. employers stay competitive, but Hira said his research shows their use by foreign-based companies has accelerated the shift of tech work abroad.


Hira’s paper, which is slated to be published this year in the journal Technological Forecasting and Social Change, cites government figures to show that India-based companies Wipro, Tata Consultancy Services and Infosys Technologies were among the top 15 H-1B petitioners between October 1999 and February 2000.


Hira also focuses on the use of guest worker visas by three India-based tech firms: Wipro, Infosys and Satyam Computer Services.


According to Hira, Infosys' use of H-1B guest workers roughly doubled to more than 2,000 from March 2001 to the end of 2002, a period during which the U.S. technology industry lost hundreds of thousands of jobs. Use of L-1 visas by Infosys also increased over that period. All told, Infosys had close to 2,900 employees in the United States on one of those two visas at the end of 2002, representing about 21 percent of the company's worldwide work force, he said.


In a recent SEC filing, Infosys said its total number of workers on the visas had climbed to about 3,400, as of Sept. 30, 2003, with about 2,600 on the H-1B visa. The majority of Infosys' IT professionals in the U.S. held H-1B or L-1 visas, the company said.


Wipro had a total of 1,231 H-1B and L-1 visa holders in the United States in the year ended Sept. 30, 2002, while Satyam had 1,322 visa holders, Hira said.


In Hira's view, the jobs given to H-1B and L-1 holders often are not the type of work for which a foreign specialist is needed. "They are pretty generic jobs that could be filled by Americans," he said.


Hira worries the expiration of the H-1B dependent category means India-based companies will have freer rein to bring in H-1Bs to the detriment of U.S. workers. That view is not shared by Harris Miller, president of the Information Technology Association of America trade group.


Miller found nothing inherently wrong with a high proportion of H-1Bs at the Indian companies. "There's nothing in the law, that I'm aware of, that says a company can't have 100 percent" of their employees on H-1B visas, he said. The key, he said, is that the employer cannot use the H-1B visa rules as a "cheap labor" program.[xxxiv]



February 2004


Virginia: A recent University of California Berkeley (UCB) study reported, as many as 14 million US service jobs were at risk of being sent overseas.


A recent study by INPUT Research, a market research firm in Reston, Virginia, projects that outsourcing of State and local Government technology contracts will grow from $10 billion last year to $ 23 billion in 2008.


But there is something particularly ironic about having low-wage workers in Bangalore and Pune answer Californians' questions about their food-stamp benefits, critics say.


In 1996 the Federal Government mandated that all States switch from paper food-stamps coupons to electronic benefits cards similar to ATM cards.

A division of financial giant J P Morgan Chase & Co has the nine-year, $ 451 million contract with California to run the electronic benefits programme, from providing the cards to crediting the accounts each month.

J P Morgan uses an Indian company, MSource, to operate three overseas customer service centres that field 35,000 calls a month from the 382,000 Californians currently using the cards. Two of the call centres are in India, where staffers earn $ 2 to $ 4 an hour. The third, for Spanish-speaking callers, is in Mexico.


California has huge financial problems, says Harris Miller, president of the Information Technology Association of America, an Arlington, and Virginia trade group. "If you can get the same level of service, the same level of security, the same level of reliability and quality and it costs less to have a call centre outside the US, then there is more money left over for other needs," he said. [ And why does California have huge budget problems?  It is because of the export of high technology - Silicon Valley, computer animation for the film industry, etc.]


Blanket bans on the use of overseas labour could have a chilling effect as American companies attempt to sell their own products and services to foreign Governments, Miller said.

Such bans may even violate World Trade Organisation regulations or face legal challenges. Instead of enacting laws prohibiting the use of overseas labour in Government contracts, Miller advocates that States give extra points to businesses that keep jobs in the United States, making it a key factor to consider when choosing a contractor.[xxxv]
[Under the WTO rules, we will just have to outsource our whole damn government]



February 2004

Outsourcing Government


The US' spending bill for fiscal 2004, which has a provision barring companies receiving federal contracts from doing all or some of the work overseas, is likely to embolden opponents of outsourcing to introduce similar legislations in states.

It also signals to the world that it is all right to be protectionist, they say.

"(The anti-outsourcing clause)) sends a signal to the rest of the world that it is okay to become protectionist. It also gives a certain amount of aid and comfort to people at the state level who are trying to promote similar legislation. 'The Feds did it, why can't we?'," says Harris Miller, President of the Information Technology Association of America, as quoted in an article in The Washington Post.

Security restrictions often keep government contractors from using foreign workers, he pointed out. Miller of the Information Technology Association of America (ITAA) has warned critics of outsourcing that companies could suffer if they are unable to use cheaper foreign workers to stay competitive.

He also said the whole issue has been blown out of proportion. He estimated that in the entire IT industry, both commercial and government work, less than two per cent of some 10 million jobs are performed overseas.

The ITAA is monitoring such legislations in states around the country and helping organize business leaders to lobby against them.

Companies need the flexibility to use cheaper, offshore workers to help them hold down costs, Miller said. If the US starts throwing up protectionist barriers, he cautioned, other countries might do the same, and "the big losers are US workers and US industry." (PTI) [xxxvi]



February 2004


Two US IT workers told a House of Representatives committee yesterday that they were fired by their employers and replaced with cheaper labour brought to the US under a worker visa programme designed to fill jobs needing special skills.

Patricia Fluno, a programmer from Orlando, said she and about 14 other employees of Siemens Information and Communications Networks were laid off in mid-2002 and forced to train their replacements from India.

The L-1 visa programme, which allows companies to transfer their foreign employees with special knowledge of the company or managerial or executive skills to the US. Lawmakers called for limits on the number of L-1 visas granted each year and new rules that would allow enforcement against abuses of the programme, which is often used to fill technology jobs.

"America is in danger of losing that level of prosperity which allows us to work as an agent for positive change in the rest of the world," said committee chairman Henry Hyde.

The lone voice defending the programme during the hearing said no evidence exists of widespread abuse. Harris Miller, president of the Information Technology Association of America (ITAA), said abusers of the programme should be prosecuted, but he feared changes to L-1 rules would trigger a trade war that would hurt US IT companies, which export more IT products than are imported into the US.


Miller called the programme a "critical tool" for US IT companies needing to fill critical jobs. US IT companies often prosper by bringing in specialists, resulting in more jobs for US workers, he argued. [Re-read the purpose of the L-1 program and compare it to Miller’s statement].[xxxvii]


March 2004

"As the political silly season heats up, everybody and his brother wants to put out a press release saying, `I personally stopped 5,000 jobs from going to India,' " said Harris Miller, president of the Information Technology Association of America, which represents more than 400 computer-software [What is it, 400 or 11,000 or 26,000 companies - different numbers depending on who he is talking to?]  and services companies. His group has a public-relations gambit of its own; along with other business lobbyists, ITAA has created the Coalition for Economic Growth and American Jobs to fend off antioutsourcing legislation.[xxxviii]

[I’ve included a separate section for the Coalition because there is so much information on the duplicity and propaganda produced by this group. 



March 2004


News from India.  Harris Miller, president of the Information Technology Association of America (ITAA), told News India-Times, that a new coalition of trade groups hopes to change the American antipathy to outsourcing. India, in particular, has become the butt of public and political anger as the destination for jobs lost to American workers and one of the top issues in an election year.

The newly-formed Coalition for Economic Growth and American Jobs, said Miller, was set up to educate the public and leading government officials that having United States be an active participant in the global economy is good, and to combat the “inaccurate and unhistorical” reporting that U.S. jobs going overseas was bad for the country, he told News India-Times in an interview.

Much of the job-loss has nothing to do with overseas jobs loss, he said. “It has to do with oil price, the burst bubble, and other things. Reports that the IT industry is going to go like the textile industry is pure and absolute nonsense because these jobs require people to be here. The jobs going overseas are less qualified ones, Miller said.[xxxix] [BUSTED - this is a lie.  Cutting edge research and development is being exported to India. [xl]



March 2004

Online Interview/Debate


Bolton, MA: This is the beginning of a well-funded corporate trade association blitz. I invite you to visit the towns of metro-west Boston, the 128-495 high tech corridor. Thousands of manufacturing, engineering, quality and other professional jobs are gone. Office buildings and technology parks, once the home of Agilent, HP, Nortel, Motorola, Stratus, etc. and the contract manufacturers who supported them, are vacant because the jobs went to Ireland, Mexico, India, China, and former USSR republics. The "official" unemployment rate of 5.9% is WRONG because thousands of highly educated professionals who are working in survival jobs for close to minimum wage are counted as employed. Offshoring works only when an equal number of more of high-quality positions are created; the only jobs being created are in government. U.S. Department of Labor reported ZERO new jobs in February in the public sector.


Cynthia L. Webb: Harris, there are a lot of questions and opinions that readers have submitted along these lines. How do you respond?


Harris Miller: No one is denying that US employment is lower than it was three years ago and that unemployment is higher. According to government data, approximately 2.8 million manufacturing jobs have been lost over the past four years, while 500,000 services jobs (including IT jobs) have been created, for a net loss of 2.3 million jobs. [This was a slick side step - give manufacturing job losses and ‘service jobs’ increases - service jobs include counter work at the local McD’s and Walmart Greeter jobs].  What the study shows is that in the IT sector, at least, most of the lost jobs have been because of several factors: the bursting of the telcom bubble; the bursting of the dotcom bubble; the US and global recessions; and the moving of IT jobs offshore. The study indicates 104,000 IT jobs have moved offshore, approximately 35,000 per year [this is a lie]. Obviously, for workers who have lost those jobs, we must focus on getting them back to work which is why, for instance, the study, and ITAA, recommend further government assistance for training and educating and retooling for those workers.[xli]



March 2004


The chair of the California Senate's trade commission said Wednesday that she's considering introducing legislation that would bar the offshore outsourcing of administrative and IT work that involves the medical or financial records of California residents.


"We have no ability to enforce our own privacy laws outside our own borders, and that worries me," she says. Figueroa, who authored California's medical-records privacy law--considered by many to be the strongest in the nation--also chairs the California Senate's Business and Professions Committee.


On Tuesday, Figueroa presided over an open hearing on offshore outsourcing that drew representatives from across the public and private sector. In an interview Wednesday, she said the hearing did little to ease her fears. "Everything was sanitized; people are measuring their words on this subject very carefully," she said. Unless outsourcing companies can prove to her that they're meeting stringent privacy guidelines, Figueroa said she would introduce legislation that would ban the offshore outsourcing of Californians' medical and financial records.


Figueroa's proposal would be among the first to significantly affect the private sector while at the same time introducing the issue of consumer protection into the growing outsourcing debate. The sales of offshore business-process-outsourcing services--which to a great extent involve the type of work Figueroa is targeting--grew 38% last year to just under $2 billion, according to Gartner. The research firm says most of that work was performed in India.


In a telephone interview Tuesday, officials at the Information Technology Association of America expressed concern that legislation aimed at restricting offshore outsourcing could spark retaliatory measures from countries like India. Said ITAA president Harris Miller, "It's a sure way to get a trade war going."[xlii]



March 2004


Silicon Valley: Outsourcing of United States' Information Technology (IT) jobs to foreign countries, such as India, is good for the US economy and will create new jobs, says a study released yesterday (Mar 30, 2004).

Offshoring or outsourcing will add $ 124 billion to the US economy and create 317,367 new jobs, according to a study conducted by research firm Global Insight and sponsored by the leading IT trade group Information Technology Association of America (ITAA).

The study found that offshore outsourcing generated about 90,000 net new US jobs in 2003, a number that is forecast to rise to 317,000 by 2008.

In the software and services area, the economy will create 516,000 jobs over the next five years in an environment with global sourcing but only 490,000 without it, the study found. Of these 516,000 new jobs, 272,000 will go offshore and 244,000 will remain onshore.

"We have long held the position that global sourcing creates more jobs and higher real wages for American workers," said ITAA president Harris N Miller. "Now we have the data that prove it."[xliii] [This is too funny… earlier in the month, he said, nobody is arguing that jobs have been lost in the U.S. during an online interview/debate .  They sponsor a study that ‘magically’ finds jobs were created despite all news to the contrary].



July 2004


The fear: as more and more sensitive data heads this way, in the absence of a legal framework, where's the guarantee that it won't be misused? The lack of legal provisions means that if information were to be misused, an employee cannot be penalised. Says Harris Miller, president, IT Association of America: "Customers are cautious about sending out healthcare, financial services and HR tasks. How do you control a company 10,000 miles away, in a country that does not have a data protection law of its own? There are several state and federal bills under consideration to restrict information going offshore on privacy and security grounds.''


Compared to the laws in these countries, the Indian IT Act 2000 offers woefully inadequate protection. Nasscom has suggested changes to the Act to conform with legal provisions in the US. These relate to tampering with electronic records, unauthorised access of computer systems, hacking, disclosure and dissemination of privileged information and rights that employees may have within an organization….. Experts say privacy is a cultural issue, and will take time to be ingrained in the Indian mindset. In the West, age, marital status, banking details and medical records are information not to be disclosed. But in India, CEOs casually share confidential reports or paid-for reports meant for single use with visiting managers. Says Khosla: "Cultural change has to be driven by the leaders. If they are casual, clients will find it difficult to believe that their work will be secure. As it is, piracy is high in India.''[xliv]



October 2004


Strongly advocating outsourcing to improve productivity, Information Technology Association of America (ITAA) President Harris Miller today said security is now the key issue in outsourcing, with job loss taking a backseat.

''We believe that the best way to develop trade is to allow companies to locate their IT work at the best places, be it India or the US. Global trade is good for the US and its economy,'' he said at the India-US Information Security Summit, organised by NASSCOM and ITAA.[xlv]



November 2004


"Spearheaded by India and its successful entry into the software development market, other countries are following its lead in droves. The resulting competition has energised politicians at both ends of the spectrum as the developed countries fight to grow the jobs of their local constituents," WITSA president Harris N Miller, said. [Now he is wearing his New World Order WITSA hat]

ICT spending in the United States is expected to witness a compound annual growth rate of 6.8 per cent per year from 2003 through 2007, outpacing projected growth of the US economy over that time by 1.2 per cent. The data states that US will continue to spend the most on ICT, reaching approximately $1.3 trillion in 2007.[xlvi]


 [i] http://www.computerworld.com/news/1997/story/0,11280,22500,00.html

 [ii] http://www.house.gov/judiciary/6095.htm  link expired

 [iii] http://www.computerworld.com/news/1998/story/0,11280,30972,00.html

 [iv] http://www.infoworld.com/cgi-bin/displayCareers.pl?990215future.htm

 [v] http://www.techlawjournal.com/taxation/19990323.htm

 [vi] http://www.siliconindia.com/events/si_events/presscoverage-sfgate072300.html

 [vii] http://www.forbes.com/2000/02/17/feat.html

 [viii] http://www.colosseumbuilders.com/Guild/h1b/library/Cash/ts20000520sanchez.htm

 [ix]  http://www.computerworld.com/careertopics/careers/training/story/0,10801,48991,00.html

[x] http://content.techweb.com/wire/story/TWB20010328S0014

[xi] http://www.expressindia.com/fe/daily/20010314/fco14010.html

[xii] http://www.indiamarkets.com/imo/industry/computer/computerfea81.asp

[xiii] http://www.eet.com/story/OEG20010328S0053

[xiv] http://www.itworld.com/Career/1881/IWD010404hnh1b/

[xv] http://www.informationweek.com/831/visas.htm


[xvii] http://www.zdnetindia.com/biztech/enterprise/features/stories/62011.html

[xviii] http://tinyurl.com/5b2l4 http://www.informationweek.com/story/showArticle.jhtml;jsessionid=M5O2CTLXMAKZOQSNDBCCKH0CJUMEYJVN?articleID=9400439

[xix] http://deseretnews.com/dn/view/0,1249,510053890,00.html

[xx] http://www.tribuneindia.com/2003/20030909/biz.htm#1

[xxi] http://www.manufacturingnews.com/news/03/1017/art1.html

[xxii] http://www.cato.org/events/031017pf.html

[xxiii] http://www.newindpress.com/Newsitems.asp?ID=IEN20031023161548&Title=Infotech&Topic=0 archives - requires login


[xxiv] http://news.zdnet.co.uk/business/employment/0%2C39020648%2C39117288%2C00.htm

[xxv] http://www.hindustantimes.com/news/5922_461268,0015002000000082.htm

[xxvi] http://in.rediff.com/money/2003/nov/20us.htm

[xxvii] http://www.thehindubusinessline.com/iw/2003/11/30/stories/2003113000371300.htm

[xxviii] http://aparc.stanford.edu/news/79

[xxix] http://www.zdnetindia.com/biztech/people/interviews/stories/366,93797.html

[xxx] http://www.chinadaily.com.cn/en/doc/2003-11/21/content_283650.htm

[xxxi] http://www.businessworldindia.com/dec0103/news17.asp

[xxxii] http://www.mckinsey.com/ideas/articles/RelocatingtheBackOffice.asp

[xxxiii] http://www.thehindubusinessline.com/2003/12/24/stories/2003122400100900.htm

[xxxiv] http://news.com.com/Visa+program+may+aid+foreign+companies/2100-1022_3-5141011.html

[xxxv] http://finance.indiainfo.com/news/2004/02/17/1702bpo.html

[xxxvi] http://tinyurl.com/68wmn http://www.ndtv.com/template/templatebusiness.asp?slug=Federal+law+to+reinforce+BPO+curb&template=BPObacklash&callid=5&id=17197

[xxxvii] http://www.computerweekly.com/Article128138.htm

[xxxviii] http://bernie.house.gov/documents/articles/20040305144553.asp

[xxxix] http://www.iacfpa.org/p_news/nit/2004/mar/12/tow22-top.html

[xl] http://www.businessweek.com/magazine/content/03_49/b3861010_mz001.htm

[xli] http://www.washingtonpost.com/ac2/wp-dyn/A14645-2004Mar22?language=printer

[xlii] http://www.informationweek.com/story/showArticle.jhtml?articleID=18311844

[xliii] http://finance.indiainfo.com/news/2004/03/31/3103outsourcing.html

[xliv] http://www.businessworldindia.com/july0504/indepth01.asp

[xlv] http://sify.com/finance/fullstory.php?id=13588217

[xlvi] http://www.rediff.com/money/2004/nov/25ict.htm